Having good onboarding is critical to the success of your product. This week, Chris and Jon talk about onboarding! What is it? Why is it so important? Chris asked on Twitter what questions people have about it. So later in the show, we also answer those questions about what makes a good onboarding experience. Thanks to everyone that wrote in!
If you have more questions about onboarding, get in touch with us on Twitter! We may do another onboarding show in the future!
This episode, Chris and Jon start a series of shows devoted to everyone’s favorite usability heuristics! If you never heard of these before, or if you heard of them and forgot about them, have a listen and refresh your brain! These principles in interaction design are critical to helping make your product successful. Later in the show, we talk about how different apps utilize these principles and whether or not they did them well.
Chris was less enthusiastic about this app as the poor onboarding (as of this post) made it really difficult to figure out what the app does. Needless to say, they didn’t apply Nielsen’s heuristics very well.
As we were running out of time, Chris didn’t get too much of a chance to talk about this app. But it’s worth looking at simply because the language they use in the app matches the real world really well. The language is informal (not necessarily casual) but effective, and even works in concepts from the last show on playfulness!
This week, Chris and Jon talk about how playfulness can help improve your UX. As an example of playfulness, we look at an app called Carrot; an app to help you track calories. It’s a fun episode, so listen in and stop being so serious!
Workflow is a new app, recently named an Editor’s Choice! Chris and Jon take a look at this new programmable automation tool for iOS and chat about onboarding and the user experience. Can this app improve on IFTTT? Listen and find out!
Also, a quick note to all our listeners:
Thank you everyone for listening to the show. Thanks to everyone who’s written to us, written comments, upvoted us, and shared the show with their friends! Once again, we need your help! We are always looking for ways to improve the show and make it more valuable (and entertaining!) to listen to each week. We want your feedback on the show, specifically the following:
What do you like about the show?
What do you dislike about the show?
What is one thing you wish we would discuss that we haven’t yet?
This week Chris and Jon take a look at the past 10 weeks of shows and talk about what we learned from all the apps we’ve reviewed so far. Plus we briefly chat about a few of our personal favorites we didn’t get to cover!
This week Chris and Jonathan take a look at Layervault, a new cloud storage solution for designers! And if that wasn’t cool enough, later in the show, Kelly Sutton, cofounder and CEO of Layervault, joins us for an amazing interview!
00:00:00 – Start!
00:00:53 – Show announcements, podcast business
00:02:12 – Show format
00:02:36 – Our expectations
00:06:50 – Onboarding
00:11:47 – The user experience
00:22:56 – How would we improve the UX?
00:27:58 – The presentation and aesthetics
00:29:47 – Animations in the product
00:33:16 – Did it align with our expectations?
00:35:54 – Keep or Delete?
00:38:34 – Wrapping up part 1
00:38:59 – Start of the interview with Kelly Sutton, cofounder and CEO of Layervault
00:39:17 – Kelly introduces himself
00:40:58 – Jon talks about reducing and minimalism in design
00:42:00 – Why did they make Layervault?
00:43:22 – How much collaboration was there in the beginning of Layervault?
00:44:55 – Was there any market research involved with initially creating Layervault?
00:49:29 – What part of the app are they most proud of from a design standpoint?
00:51:06 – What is the design process like at Layervault?
00:56:25 – How does Layervault decide when and how to remove features?
00:59:02 – Is it hard to tell the difference between a feature that people don’t like vs. one that needs more work?
01:00:04 – Our feedback
01:07:14 – When did they decide to create Designer News?
01:09:55 – What are the future plans for Designer News?
01:12:52 – What is coming out next for Layervault or Designer News?
01:13:58 – Wrapping it up!
Once again, huge thanks to Kelly Sutton at Layervault for coming on the show and talking with us about design!