This week, Chris and Jon discuss the new Apple Music app! They go through the onboarding, discuss the app’s design, and talk about some possible solutions. Do you think Apple did a good job? Or have they resorted to using some dreadful UX dark patterns? Stay tuned! We have a great show for you!

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Duet Display app Chris mentioned

This week, Chris and Jon ask the most important design question in the entire universe, “Why?”. We discuss what is “Why”, why “Why” is so important, and try to figure out how to make your “Why” more obvious. Listen to this very important episode!

Some other things we mentioned on the show:


This week, Chris and Jon talk about one of the design industry’s least favorite topics, consistency! We discuss what it is, why it’s important, who owns it, and highlight some real world examples. Stay tuned! You won’t want to miss it!

The idea for this post was spawned from a draft of a blog post that Chris started writing. It has since been published and is available below, complete with links to all the content and articles referenced on the show!

Other Really Awesome Stuff

Jonathan’s new book, “Tragic Design” is now available for early release or pre-order! Yay!! If you’re interested in how design can actually save lives, or if you just want to support an amazing designer publish a book, definitely get a copy of it!

Are you a super fan of the show? On Wednesday, June 3 at 2:00 p.m. PDT, Chris and Jon will participate in a Blab talk! Don’t really know what Blab is? It’s ok. Chris doesn’t really know either! (ROFL!) But Jon has assured him that it will be fun and exciting. Information is below and definitely stop by the Blab stream to ask your witty design-related questions, or just poke fun at us!

Visit for more info!

Lastly, if you don’t mind, please take a few minutes and fill out this survey about the show. It helps us learn more about what we can do to make the show better for everybody! Thanks in advance for doing it! ūüėÄ

Another clickable link to the survey because the URL is ugly!

This week, Chris and Jon spend quite a while discussing Jon’s favorite subject, credit card forms! Along with that we go over some general tips on form design.

Below are the links we mentioned on the show if you’re interested in learning more.

We discussed how certain visual designs can help your form feel more secure based on information from the Baymard Institute.

Jon talked about the different types and levels of transactions.

At the end of the show, we mentioned a series of different links:

Luke Wroblewski’s book on form design

Brad Frost’s experimental credit card form

A very cool animated credit card form by Jesse Pollak


Anyway, there is a lot to talk about this week, so stick around! This is a good one!

Want to chat about the show? You can email us at or find us on Twitter:

Jonathan: @DesignUXUI

Chris: @MachineHuman

Jon and Chris wrap up this series on usability heuristics. Lots of good information about how to handle error messages and help documentation, and how important user assistance is to good design.

If you missed the previous episodes you can start at episode 1¬†of this series on¬†Nielsen’s 10 Usability Heuristics.

Today we talk about 9 and 10!

Help users recognize, diagnose, and recover from errors
Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.

Help and documentation
Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user’s task, list concrete steps to be carried out, and not be too large.


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Having good onboarding is critical to the success of your product. This week, Chris and Jon talk about onboarding! What is it? Why is it so important? Chris asked on Twitter what questions people have about it. So later in the show, we also answer those questions about what makes a good onboarding experience. Thanks to everyone that wrote in!

If you have more questions about onboarding, get in touch with us on Twitter! We may do another onboarding show in the future!

You can also just contact us via email on our Contact page. We are always happy to hear from you guys!

We discussed a bunch of different apps on this show. They are:

  • Carrot
  • Candy Crush
  • Jawbone Up
  • Sketch
  • Meerkat
  • Mailbox
  • Rooms

To get updates on show happenings and other useful show-related content, follow the Design Review on Twitter!

If you would like to sponsor the show, we have space for more sponsors in future episodes!

This episode, Chris and Jon start a series of shows devoted to everyone’s favorite usability heuristics! If you never heard of these before, or if you heard of them and forgot about them, have a listen and refresh your brain! These principles in interaction design are critical to helping make your product successful. Later in the show, we talk about how different apps utilize these principles and whether or not they did them well.

The principles we are discussing:

10 Usability Heuristics for User Interface Design by Jakob Nielson

The Design of Everyday Things by Don Norman

Google Analytics In Real Life


You can find Part 2 right here.


The apps are:

Jawbone Up

Chris was less enthusiastic about this app as the poor onboarding (as of this post) made it really difficult to figure out what the app does. Needless to say, they didn’t apply Nielsen’s heuristics very well.

Breeze by FitnessKeeper

As we were running out of time, Chris didn’t get too much of a chance to talk about this app. But it’s worth looking at simply because the language they use in the app matches the real world really well. The language is informal (not necessarily casual) but effective, and even works in concepts from the last show on playfulness!



As always, we want to hear from you so leave your comments below! You can also reach us on Twitter:

Chris: @machinehuman

Jon: @DesignUXUI

So let us know what you think!






Enjoying the podcast? Don’t miss part 2 of out study on¬†Nielsen’s Usability Heuristics! Sign up to get notified of new episodes.



This week, Chris and Jon talk about how playfulness can help improve your UX. As an example of playfulness, we look at an app called Carrot; an app to help you track calories. It’s a fun episode, so listen in and stop being so serious!

Try Carrot out for yourself and tell us what you think.

This week, Chris and Jon take a look at a new app for investing, Acorns! We also bring on David Keegan, Director of Design at Acorns, and talk about the highs and lows of using the app plus interview him on working at Acorns. Stick around! You won’t want to miss this show!

Try Acorns yourself, download here

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Workflow is a new app, recently named an Editor’s Choice! Chris and Jon take a look at this new programmable automation tool for iOS and chat about onboarding and the user experience. Can this app improve on IFTTT? Listen and find out!

Also, a quick note to all our listeners:
Thank you everyone for listening to the show. Thanks to everyone who’s written to us, written comments, upvoted us, and shared the show with their friends! Once again, we need your help! We are always looking for ways to improve the show and make it more valuable (and entertaining!) to listen to each week. We want your feedback on the show, specifically the following:

  1. What do you like about the show?
  2. What do you dislike about the show?
  3. What is one thing you wish we would discuss that we haven’t yet?

Send in your feedback using the contact form on our site and we’ll be sure to answer you personally!

Get Workflow from the App Store!

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