This week, Chris and Jon talk about defining an effective process. Let’s face it. Defining a useful process is hard! There’s so many questions about what to do first. And worst of all, it’s really easy to start jumping in and making mockups. Stay tuned to this episode to hear about why that may not be the best idea!

We’re kicking of a series of shows devoted to “the dreaded P word!“, based on the essay that Chris wrote. We’ll have more in-depth discussion in the coming weeks!


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