Sponsored by Resource Guru – team scheduling simplified. Try it free at resourceguru.io/designreview

Having good onboarding is critical to the success of your product. This week, Chris and Jon talk about onboarding! What is it? Why is it so important? Chris asked on Twitter what questions people have about it. So later in the show, we also answer those questions about what makes a good onboarding experience. Thanks to everyone that wrote in!

If you have more questions about onboarding, get in touch with us on Twitter! We may do another onboarding show in the future!

You can also just contact us via email on our Contact page. We are always happy to hear from you guys!

We discussed a bunch of different apps on this show. They are:

  • Carrot
  • Candy Crush
  • Jawbone Up
  • Sketch
  • Meerkat
  • Mailbox
  • Rooms

To get updates on show happenings and other useful show-related content, follow the Design Review on Twitter!

If you would like to sponsor the show, we have space for more sponsors in future episodes!

It’s part 2 of our 5 part series on UX fundamentals laid out by Jakob Nielson.

If you missed part 1, you can find it here.

User control and freedom

Users often choose system functions by mistake and will need a clearly marked “emergency exit” to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.

Consistency and standards

Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.

10 Usability Heuristics for User Interface Design by Jakob Nielson

The apps are:

Webflow

Carousel by Dropbox

 

Chris’ Project: Designers and Shoes

Jonathan’s Book: Tragic Design 

 

As always, we want to hear from you so leave your comments below! You can also reach us on Twitter:

Chris: @machinehuman

Jon: @DesignUXUI

So let us know what you think!

 

 

Enjoying the podcast? Don’t miss part 2 of out study on Nielsen’s Usability Heuristics! Sign up to get notified of new episodes.

 

This episode, Chris and Jon start a series of shows devoted to everyone’s favorite usability heuristics! If you never heard of these before, or if you heard of them and forgot about them, have a listen and refresh your brain! These principles in interaction design are critical to helping make your product successful. Later in the show, we talk about how different apps utilize these principles and whether or not they did them well.

The principles we are discussing:

10 Usability Heuristics for User Interface Design by Jakob Nielson

The Design of Everyday Things by Don Norman

Google Analytics In Real Life

 

You can find Part 2 right here.

 

The apps are:

Jawbone Up https://appsto.re/us/8LlN2.i

Chris was less enthusiastic about this app as the poor onboarding (as of this post) made it really difficult to figure out what the app does. Needless to say, they didn’t apply Nielsen’s heuristics very well.

Breeze by FitnessKeeper https://appsto.re/us/TuMrX.i

As we were running out of time, Chris didn’t get too much of a chance to talk about this app. But it’s worth looking at simply because the language they use in the app matches the real world really well. The language is informal (not necessarily casual) but effective, and even works in concepts from the last show on playfulness!

MailChimp

 

As always, we want to hear from you so leave your comments below! You can also reach us on Twitter:

Chris: @machinehuman

Jon: @DesignUXUI

So let us know what you think!

 

Jawbone

 

Breeze

 

Enjoying the podcast? Don’t miss part 2 of out study on Nielsen’s Usability Heuristics! Sign up to get notified of new episodes.